Is part of your online course not loading?

Many common webpage issues are resolved by simply clearing your browser cache and cookies.

1. Press Ctrl + Shift + Del (or Cmd + Shift + Del on a Mac)  
2. If using Google Chrome: Select the option “All time”.  
3. If using Mozilla Firefox: Select Everything.  
4. Select Cache and Cookies (Deleting cookies may help but will sign you out of most sites, deselect this if you don't want this)
5. Close all browser windows, and then reopen.  
6. If the problem persists, please contact our technical support team at 801-422-8524.